Hello, and welcome to what I hope will be some of the best leadership training you have ever received! You’re about to embark on a journey of self-discovery in terms of your own tendencies, styles, what works and what’s not working. I’m going to guide you through content that allows you to connect what you do naturally to what is going to be effective in any given situation. We’ll talk about how to bring employees into the workplace, develop their skills and issue-spot along the way. Communication techniques are woven throughout each one of the training modules, coaching you on how to be effective in what you say to get the results you’re going after. I’ll also dive into critical conversations, teaching you how to say hard things, especially if it’s disciplinary in nature. We’ll round out the training program by learning to assess risk, so that you have the skills necessary to make good decisions in your position. Let’s get started!